CUSTOMER SERVICE

spent like a hundred dollars at jp today.
and all because of this stupid bubble tea shop which made me so mad.
ARGH!!!

the incident-
me saw a very pretty orange bag, $23, at one of the push cart at the basement level.

since they don't accept NETs, me have to go ATM to withdraw cash lor, and the nearest one is outside NTUC.

walking there, I saw no queue at the bubble tea shop that usually have very long queue.

Me thought today is my lucky day since there is no queue! and i'm quite thirsty, so maybe i can buy a drink and queue up for ATM too.

as i lined up at the shop, one after another queued up behind me.
3 people in the shop, only 1 is working, the other two TALKING and CHATTING.

so me ordered passionfruit milk tea.

the person behind me ordered 2 milk teas.


who came first?
ME.

is it because i ordered only ONE milk tea and she ordered TWO that's why I am served AFTER HER?!


So, obviously i'm pissed off.

i hate unfairness.
UGH!


nevermind.
the lady went off with her two bubble teas and i was served.

wa lao eh.
that supid girl, COUGH AND COUGH AND SNEEZE into the bucket filled of zhen zhu ("pearls") and syrups.

and she scoop only 1/3 of that already pathetically small ladle into my cup.

if u wanna ask me how little is little?
ten pearls.
or less.

cannot even fill up the base of the cup lor!



i already knew i'm mad, FUMING MAD.


so i decided to complain, infront of the counter, infront of everyone who is queuing up.


why are there so little pearls?
i asked the person (in chinese, this china AUNTY)
still angry over the fact i was not served first.


so the two kay pohs behind came to the counter and decided to "join in the fun" and thought they are soooo smart and wanna help her out.

no brains then say,
ACT SMART.
stupid.

it's as if she is reading off some manual-
"reasons to give when handling difficult customers"


Reason #1 -

Her: oh, our boss ask us to give lesser pearls leh.. boss lah. boss..
Me : but why just now that lady got so much? (the one bought 2 cups of bubble tea)




obviously, as i've said, she was happily chatting behind with another person, and didn't know that unfair incident her collegue made. and of course, she didn't even know what the person infront of me ordered lor.

any how say.


thus, Reason #2 -
Her: Just now that person got add pearls mah...
(from this you can comprehend why i said she was stupid and trying to act smart)

Me: She didn't add pearls! You don't even know lor!


and trying to cover up for herself,
Her: same one lah.. everyone the same one....


fuming, i took my bubble tea and stomp off.
and went to queue up for ATM,
forgetting my one dollar change.
:(


i should have taken her boss' number and complain and ask if he really wanted to CUT COST on the pearls.

or i should have taken a photo of my drink .
put it on straits times forum
ask MOH check their stall
make their business burst!

WAH I AM SO ANGRY LAH.

singapore's customer service is BAD.

ok, i'm genaralizing.
:(


-


so i bought my orange bag.
one OP shirt;
one bossini shirt;
one belt;

bought more food for REXY,
and thought i should be fair to furball,
so i bought a wheel for furball to run.
and gnaw sticks for both of them to chew chew...

expensive anger
sigh-


-

cny was more fun after the first day?
more relaxed and dun have to clean up already mah..

went to jasper's and sy's hse on saturday to play and spend time.
long time since i went siyi's house,
heh heh...

quite alot of changes in her room,
miss their companion,
especially lichang's one,
too bad she wasn't there then.

anyway,
very fun chatting with them, especially when my ITP starts tomorrow!!
ok, no link.

byee.